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Customer Care

For information about your order, our products, or any other questions check out our FAQs or reach out to us below.

Customer Care Hours

Monday - Friday: 8am EST - 10pm EST

Send an email to our support team at MyFitJeans@CustomerStatus.com


Call: (800) 373-8641

Guarantee and Return Policy

Your satisfaction is important to us and is 100% Guaranteed. If you are dissatisfied for any reason, simply return the product within 30 days of receipt for a full refund of your purchase price, excluding processing and handling.

To return an item, we request that you first contact us at 1-800-996-9769 Monday through Friday 8am to 10pm EST to obtain a Return Authorization # (RA#) and return instructions. Postage costs you incur to return an item are non-refundable. Unauthorized or hand delivered returns will not be accepted.











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